Back to Mike's Clock Clinic's Main Web Page

Electric Plug In Clock Repair and Service Charges for GE, General Electric, Herschede, Revere, Telechron, Motor, Rotor & Others.

Mike Murray Memberships: NAWCC P. O. Box 562 1151 D Street Fossil, OR 97830-0562 The P.O. Box is for the USPS only and should be removed for all other carriers. Please do NOT call or E-mail unless you have at least read the summary and I'd really like it if you read the entire Web page because it will probably answer any questions you may have. E-mail address: Mike@atmosman.com (Preferred method of contact) My Web site is located at http://www.atmosman.com/ Main FTP site is located at http://www.atmosman.com/earthpdf.html

Here's a summary and all details are below. In essence I offer 3 levels of service and the rotor always has a 2-year warranty: 1) Rotor rebuilding only; $170.00 when you remove and install the rebuilt rotor. If you have an "H" rotor then it costs $120.00. Return shipping is included in both situations. 2) You sending in the clock and I rebuild the rotor and do the removing and the installation $325.00 (B-rotor) or $230.00 (H-rotor). This is by far the most frequent service performed. B-3 rotor rebuilding $150.00 (An "H" rotor is $100.00) Labor $100.00 Shipping via UPS ground $75.00 (A time only will be around $30.00) Total $325.00 ($230.00 for a time only clock with an "H" rotor) 3) You send in the clock and I rebuild both the rotor and movement where everything has a 2-year warranty except the coil, which is tested and normally does not need to be replaced $825.00 or $530.00. B-3 rotor rebuilding $150.00 (An "H" rotor is $100.00) Overhauling the movement $600.00 (A time only movement is $400.00) Shipping via UPS ground $75.00 (A time only will be around $30.00) Total $825.00 (A time only clock is $530.00) The rotor only takes 4 to 6 weeks and the # 2 and 3 above take 6 to 8 months and before you ask it is a function of how much work awaits me in the Clinic and the effort they require. I do my best to ascertain whether or not you need a movement overhaul upon initial examination. If I feel it does need to be overhauled, I contact you in case you want it returned with nothing being done. I charge $100.00 for my time and whatever the shipping happens to be either $30.00 or $75.00 depending on the size of your case. A time only usually has an "H" rotor and a chiming and/or striking clock usually has a "B" rotor.
Index of Motor and Rotor & Resources by Category:
Telechron, G.E., Herschede and Revere Electric Clocks Introduction.
You're just taken your electric clock to a local repair place and they state that these parts are no longer available and that they suggest a battery operated replacement.  My advise is to RUN as fast as you can. They are correct in that these parts are no longer being manufactured, since about 1980.  BUT I can rebuild any motor (actually called the rotor in this case) back to the original factory specifications. Telechron made "motors" for all of the brands mentioned and those motors are extremely reliable.  But after 40, 50 or even 80 years, these motors begin to fail.  The Telechron motor consists of three parts and those part are the rotor (B-2, H-3, B-3 etc.), the field which are the "arms" that surround the rotor's end, and the coil (W-60, W-72, etc,), which slides onto the field and the electric wires are attached to the coil.  Most times (about 80%) it is the rotor that fails. I rebuild your original or replacement rotor and I have every coil in stock.   And these rotors and coils carry a 2-year warranty. Complete rotor rebuilding information is located at: http://www.atmosman.com/rotor.html The important thing to remember is that I never do more than is needed and the clock always stays original, as sent to me, or I refuse the work and if the rotor was replaced with an aluminum replacement, you can always purchase an original rebuilt rotor that was installed at the time of manufacture.  A original replacement will increase your costs and it varies by the rarity of the rotor. Return to Index
Telechron, G.E., and Revere "Time Only" electric clocks.
The rotor rebuilding or replacement takes care of the clock's problems about 80% of the time.  Shipping for an individual rotor or coil or together is the same $20.00 or $45.00 to Canada. Complete rotor rebuilding information is located at: http://www.atmosman.com/rotor.html If your Telechron, Revere or G.E. is a time only, meaning that it does not strike or chime, then it would take an "H" rotor or a "B-2" rotor.  Any 3.6 RPM "H" original copper and nickel rotor replacement cost is $100.00.  A "B-2" rotor costs $150.00 to rebuild.  A Time Only includes electric alarm clocks.  Unfortunately many old Telechron, Revere and G.E. electric clocks have had the rotor replaced prior and therefore will not contain original parts.  I can restore to originality or I can repair what is currently there, your choice. If your "H" rotor is aluminum it is far too fragile for rebuilding and I substitute a copper and nickel "H" rotor at an additional $50.00 for a total of $150.00 plus $20.00 priority mail (Canada is $45.00), which brings your total cost to $170.00. Another problem area is the coil.   In all cases the clock has a coil and if needed that is $150.00.  These are most always 2 watt's.  2 watt coils cost $150.00.  About 5% of clock problems has to do with the coil. All the coils I sell are used but carry a 2-year warranty. Assuming that you send the entire clock and it only needs motor or rotor service and the clock is a time only then the costs are $275.00, which is $100.00 for the rotor service and $100.00 for labor and $75.00 for shipping or $30.00 if it is a small mantel clock. For the "B-2" rotor the costs are $325.00, which is $150.00 for the rotor service and $100.00 for labor and $75.00 for shipping. Please do not send any money or check with the clock. However, if you are sending a Telechron rotor only, prepayment is always welcomed because of the relatively short turn around time. Here's some possible scenarios if you send the entire clock: H-3-rotor rebuilding $100.00 Labor $100.00 Shipping via UPS ground $75.00 maybe $30.00 Total $275.00 If your "H" rotor is aluminum and I use a copper and nickel from my inventory. H-3-rotor rebuilding $100.00 Using the copper and nickel rotor from my inventory $50.00 Labor $100.00 Shipping via UPS ground $75.00 maybe $30.00 Total $325.00 B-2-rotor rebuilding $150.00 Labor $100.00 Shipping via UPS ground $75.00 maybe $30.00 Total $325.00 If a coil is needed then add $150.00 to each of the above. Please be sure to double box the clock and insure it for at least $200. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one. Be sure to pack your clock well with minimal tape because when I unpack I try to save your packing material and a lot of packing tape prevents me from recycling. Please be sure to ask for 100% biodegradable packing peanuts or purchase them yourself. Please do NOT use shredded paper because it is extremely messy and drives me crazy. I use a 24" x 9" x 9" as the first box and then use a 28" X 12" x 12" box for the second. Eco Box is an on-line business in Texas that allows you to order as little as one box. So if you're having difficult securing the correct size boxes, then you have another resource. UPS sells boxes but you can Goggle to find someplace to buy boxes. In my opinion there is no best when it comes to a carrier. I use UPS for convince not because I believe they are the best. The best insurance is to double box and pack each box well, even if it means an oversize final box causing an increase in shipping price. If you're a busy type, then you can use a UPS store to ship it and have them pack it but I have seen them do lousy packing as well. The goal is to have nothing negative happen shipping both to me and back to you and why I do my own packing and always double box and always have some packing material surrounding the clock and surrounding the 1st box. A little more time and a little more expense will save the large headache of trying to find someone who will work on the clock and have someone remove the movement, bezel, face and chime block before the case is worked on. This will fall on you because the carrier will have me return it to them and then they inspect it before they ship it back to you. There is usually a saw-like 2 blade system in the clock to secure the chime rods for shipping. Open the back door or remove the back covering and they are usually found toward the left and near the end of the rods. They turn either clockwise or counter-clockwise and their job is to secure the rods so they don't rattle during shipping. They only have to touch and don't need to be "heavy" on the rods. Please be sure that this is engaged for safe shipping. If they are gone or not there then I use a piece of small bubbled bubble wrap and fold it over once or more and then weave it in and out of the chime rods. A one inch wide strip is all that is needed. If that proves too difficult, then fold the bubble wrap until it is thick enough to put a small amount of pressure on the chime rods when you lay it on the bottom of the case. Again this is slight pressure to keep the rods from rattling. This is easy to remove and prevents the chime rods of rattling during shipping and breaking. If one or more breaks then that adds $150.00 to install a set of tuned rods which has to be done because replacing only one or two rods throws the whole tune out of pitch. My turnaround is 4 to 6 weeks for motor/rotor service, 6 to 8 months if the clock is sent with the motor/rotor, or if the movement is overhauled. If the movement is to be overhauled then add $600.00 extra. Please remove and include the pendulum if the clock has one, most electrics do not have a pendulum so don't knock yourself out trying to find one. Old parts are returned by request only. Sending rotors, coils, or complete motors, you can use any small shipping box. The movement will tell me if it needs work once the rotor rebuilding is finish and I always clean and lubricate the movement before testing starts, so as to eliminate dirt and a lack of lubrication from preventing the clock functioning properly. Your problem could also be the caused by wear in the movement (mechanism) from usage.  About 15% of the time this is necessary and this would require an overhaul.  An overhaul on a time only electric is $400.00 plus $30.00 shipping. The movement overhaul does NOT include the rotor or coil, so that would be added to the cost of the overhaul and that would be the worse case scenario. I do my best to ascertain whether or not you need a movement overhaul upon initial examination. If I feel it does need to be overhauled, I contact you in case you want it returned with nothing being done. I charge $100.00 for my time and whatever the shipping happens to be either $50.00 or $75.00 depending on the size of your case. I realize this may all be confusing but I never do more than is needed and the clock always stays original, as sent to me, or I refuse the work. Return to Index
Telechron, G.E., and Revere striking electric clocks.
The rotor rebuilding or replacement takes care of the clock's problems about 80% of the time.  Shipping for an individual rotor or coil or together is the same $20.00. Complete rotor rebuilding information is located at: http://www.atmosman.com/rotor.html If your Telechron, Revere or G.E. is a striking clock, meaning that it does strike the hour and sometimes the 1/2 hour, then it would take either an "H" rotor or a "B-2" rotor.  This includes "Ship's" and many mantel clocks.   Any 3.6 RPM "H" original copper and nickel rotor replacement cost is $100.00.   Rebuilding your "B-2" or "B-3" rotor costs $150.00.  Unfortunately many old Telechron, Revere and G.E. electric clocks have had the rotor replaced prior and therefore will not contain original parts.  I can restore to originality or I can repair what is currently there, your choice. Another problem area is the coil.   In all cases the clock has a coil and if needed that is $150.00.  These are most always 2 watt's.  2 watt coils cost $150.00.  About 5% of clock problems has to do with the coil. All the coils I sell are used but carry a 2-year warranty. Assuming that you send the entire clock and it only needs motor or "H" rotor service and the clock is a striker then the costs are $275.00, which is $100.00 for the rotor service and $100.00 for labor and $75.00 for shipping or $30.00 if it is a small mantel clock. For the "B-2" rotor the costs are $325.00, which is $150.00 for the rotor service and $100.00 for labor and $75.00 for shipping. Please do not send any money or check with the clock. However, if you are sending a Telechron rotor only, prepayment is always welcomed because of the relatively short turn around time. Here's some possible scenarios if you send the entire clock: H-3-rotor rebuilding $100.00 Labor $100.00 Shipping via UPS ground $75.00 maybe $30.00 Total $275.00 B-2-rotor rebuilding $150.00 Labor $100.00 Shipping via UPS ground $75.00 maybe $30.00 Total $325.00 If a coil is needed then add $150.00 to each of the above. Please be sure to double box the clock and insure it for at least $200. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one. Be sure to pack your clock well with minimal tape because when I unpack I try to save your packing material and a lot of packing tape prevents me from recycling. Please be sure to ask for 100% biodegradable packing peanuts or purchase them yourself. Please do NOT use shredded paper because it is extremely messy and drives me crazy. I use a 24" x 9" x 9" as the first box and then use a 28" X 12" x 12" box for the second. Eco Box is an on-line business in Texas that allows you to order as little as one box. So if you're having difficult securing the correct size boxes, then you have another resource. UPS sells boxes but you can Goggle to find someplace to buy boxes. In my opinion there is no best when it comes to a carrier. I use UPS for convince not because I believe they are the best. The best insurance is to double box and pack each box well, even if it means an oversize final box causing an increase in shipping price. If you're a busy type, then you can use a UPS store to ship it and have them pack it but I have seen them do lousy packing as well. The goal is to have nothing negative happen shipping both to me and back to you and why I do my own packing and always double box and always have some packing material surrounding the clock and surrounding the 1st box. A little more time and a little more expense will save the large headache of trying to find someone who will work on the clock and have someone remove the movement, bezel, face and chime box before the case is worked on. This will fall on you because the carrier will have me return it to them and then they inspect it before they ship it back to you. There is usually a saw-like 2 blade system in the clock to secure the chime rods for shipping. Open the back door or remove the back covering and they are usually found toward the left and near the end of the rods. They turn either clockwise or counter-clockwise and their job is to secure the rods so they don't rattle during shipping. They only have to touch and don't need to be "heavy" on the rods. Please be sure that this is engaged for safe shipping. If they are gone or not there then I use a piece of small bubbled bubble wrap and fold it over once or more and then weave it in and out of the chime rods. A one inch wide strip is all that is needed. If that proves too difficult, then fold the bubble wrap until it is thick enough to put a small amount of pressure on the chime rods when you lay it on the bottom of the case. Again this is slight pressure to keep the rods from rattling. This is easy to remove and prevents the chime rods of rattling during shipping and breaking. If one or more breaks then that adds $100.00 to install a set of tuned rods which has to be done because replacing only one or two rods throws the whole tune out of pitch. My turnaround is 4 to 6 weeks for motor/rotor service, 6 to 8 months if the clock is sent with the motor/rotor, or if the movement is overhauled. If the movement is to be overhauled then add $600.00 extra. Please remove and include the pendulum if the clock has one, most electrics do not have a pendulum so don't knock yourself out trying to find one. Old parts are returned by request only. The movement will tell me if it needs work once the rotor rebuilding is finish and I always clean and lubricate the movement before testing starts, so as to eliminate dirt and a lack of lubrication from preventing the clock functioning properly. Your problem could also be the caused by wear in the movement (mechanism) from usage.  About 15% of the time this is necessary and this would require an overhaul.  An overhaul on striking electrics is $500.00 plus $75.00 shipping.  The movement overhaul does NOT include the rotor or coil, so that would be added to the cost of the overhaul and that would be the worse case scenario. I do my best to ascertain whether or not you need a movement overhaul upon initial examination. If I feel it does need to be overhauled, I contact you in case you want it returned with nothing being done. I charge $100.00 for my time and whatever the shipping happens to be either $50.00 or $75.00 depending on the size of your case. I realize this may all be confusing but I never do more than is needed and the clock always stays original, as sent to me, or I refuse the work. Return to Index
Telechron, G.E., Herschede, and Revere chiming and tall case electric clocks.
The rotor rebuilding or replacement takes care of the clock's problems about 80% of the time.  Shipping for an individual rotor or coil or together is the same $20.00. Complete rotor rebuilding information is located at: http://www.atmosman.com/rotor.html If your Telechron, Revere, Herschede or G.E. is a chimer, meaning that it does chime each quarter hour and strikes the hour, then it would take a "B-3" rotor. This includes Grandfather and Grandmother and many mantel clocks.   Rebuilding your "B-3" rotor costs $150.00.  Unfortunately many old Telechron, Revere, Herschede and G.E. chiming electric clock have had the rotor replaced prior and therefore will not contain original parts.  I can restore to originality or can repair what is currently there, your choice. Another problem area is the coil.   In all cases the clock has a coil and if needed that is $150.00.  These are most always 4 watt's.  4 watt coils cost $150.00.  About 5% of clock problems has to do with the coil. All the coils I sell are used but carry a 2-year warranty. Assuming that you send the entire chiming clock (I do NOT accept entire Grandfather or Grandmother clock cases) and it only needs motor or rotor service then the costs are $325.00, which is $150.00 for the rotor service and $100.00 for labor and $75.00 for shipping. Please do not send any money or check with the clock. However, if you are sending a Telechron rotor only, prepayment is always welcomed because of the relatively short turn around time. Here's a possible scenario if you send the entire clock: B-3-rotor rebuilding $150.00 Labor $100.00 Shipping via UPS ground $75.00 Total $325.00 All aluminum "B" rotors are replacement rotors. Meaning that they were manufactured after your clock was made in order to save production costs on replacements. For an extra $150.00, I can replace your aluminum cased "B-13" rotor with an older nickel cased "B-3" rotor.   The "B-3" has copper plates and will generally last 2 to 4 times longer then their aluminum counter parts ($475.00 total). This is by far the most popular choice. B-3-rotor rebuilding $150.00 Taking a "B-3" from inventory $150.00 Labor $100.00 Shipping via UPS ground $75.00 Total $475.00 If a coil is needed then add $150.00 to each of the above. This is rare. I do accept the movement (mechanism) for electric Grandfather and Grandmother clocks but, most likely, you would need an expert to install it once it return to your located or the location of your clock person. Please be aware that both Telechron and Herschede used the "B-2" rotor initially.  After a few years they both realized that the "B-2" did not have enough torque in order to last more that a few years or decades.  Therefore I strongly suggest that your "B-2" rotor be replaced with a "B-3" rotor, as was done at the factory, if you send in your movement for a Grandfather or Grandmother electric clock. Please be sure to double box the clock and insure it for at least $200. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one. Be sure to pack your clock well with minimal tape because when I unpack I try to save your packing material and a lot of packing tape prevents me from recycling. Please be sure to ask for 100% biodegradable packing peanuts or purchase them yourself. Please do NOT use shredded paper because it is extremely messy and drives me crazy. I use a 24" x 9" x 9" as the first box and then use a 28" X 12" x 12" box for the second. Eco Box is an on-line business in Texas that allows you to order as little as one box. So if you're having difficult securing the correct size boxes, then you have another resource. UPS sells boxes but you can Goggle to find someplace to buy boxes. In my opinion there is no best when it comes to a carrier. I use UPS for convince not because I believe they are the best. The best insurance is to double box and pack each box well, even if it means an oversize final box causing an increase in shipping price. If you're a busy type, then you can use a UPS store to ship it and have them pack it but I have seen them do lousy packing as well. The goal is to have nothing negative happen shipping both to me and back to you and why I do my own packing and always double box and always have some packing material surrounding the clock and surrounding the 1st box. A little more time and a little more expense will save the large headache of trying to find someone who will work on the clock and have someone remove the movement, bezel, face and chime box before the case is worked on. This will fall on you because the carrier will have me return it to them and then they inspect it before they ship it back to you. There is usually a saw-like 2 blade system in the clock to secure the chime rods for shipping. Open the back door or remove the back covering and they are usually found toward the left and near the end of the rods. They turn either clockwise or counter-clockwise and their job is to secure the rods so they don't rattle during shipping. They only have to touch and don't need to be "heavy" on the rods. Please be sure that this is engaged for safe shipping. If they are gone or not there then I use a piece of small bubbled bubble wrap and fold it over once or more and then weave it in and out of the chime rods. A one inch wide strip is all that is needed. If that proves too difficult, then fold the bubble wrap until it is thick enough to put a small amount of pressure on the chime rods when you lay it on the bottom of the case. Again this is slight pressure to keep the rods from rattling. This is easy to remove and prevents the chime rods of rattling during shipping and breaking. If one or more breaks then that adds $100.00 to install a set of tuned rods which has to be done because replacing only one or two rods throws the whole tune out of pitch. My turnaround is 4 to 6 weeks for motor/rotor service, 6 to 8 months if the clock is sent with the motor/rotor, or if the movement is overhauled. If the movement is to be overhauled then add $600.00 extra. Please remove and include the pendulum if the clock has one, most electrics do not have a pendulum so don't knock yourself out trying to find one. Old parts are returned by request only. The movement will tell me if it needs work once the rotor rebuilding is finished and I always clean and lubricate the movement before testing starts, so as to eliminate dirt and a lack of lubrication from preventing the clock functioning properly. Your problem could also be the caused by wear in the movement (mechanism) from usage.  About 15% of the time this is necessary and this would require an overhaul.  An overhaul on chiming electrics is $600.00 plus $75.00 shipping.  The movement overhaul does NOT include the rotor or coil, so that would be added to the cost of the overhaul and that would be the worse case scenario. Some early (1920's) Herschede and Revere electrics had a rotor wound spring and working pendulum. These unique pieces cost $1,000.00 to overhaul the movement in the mantel clock and $1,250.00 for the grandfather/mother clock. These came in both Grandfather/mother cases as well as mantel clocks. All would have a place on the back plate to initially wind the movement with a flat head screwdriver. In general, all movements with 60 RPM rotors (aka 1 RPS) that need an overhaul would cost $1,000.00 plus return shipping. Since these are nearly 100 years old it would be a good idea to have the rotor overhauled as well, which is another $150.00. These need to be overhauled more than any other movements. If the 60 RPM rotor is in a grandmother or grandfather clock then its overhaul would cost $1,250.00. Needing a overhaul is somewhat rare and depends how long the Revere has been in service. The earliest were made in the 1920's and many were sold in the 1930's to 1960's. So after 90+ years of running, the mechanism is probably on its last legs. But some just keep on going. What I'm trying to say is that the necessity of an overhaul is unknown until I test it. However, most 60 RPM rotor movements most likely will need overhauls because of their age, usage and repair attempts made by people who simply did not know what they were dealing with. I do my best to ascertain whether or not you need a movement overhaul upon initial examination. If I feel it does need to be overhauled, I contact you in case you want it returned with nothing being done. I charge $100.00 for my time and whatever the shipping happens to be either $50.00 or $75.00 depending on the size of your case. I realize this may all be confusing but I never do more than is needed and the clock always stays original, as sent to me, or I refuse the work. Return to Index
Specific rotor rebuilding.
If you have the original rotor or the rotor that you'd like rebuilt, that is not a problem and the link below covers that.  If you do not have the original rotor and want one rebuilt and installed, then the costs go up and the link below explains that as well. If you just want the rotor or motor rebuilt, that's fine but it does not guarantee that it will solve the clock's problems.  Most likely it will but I can't guarantee that fact.  I still warranty the rotor or motor but not the clock itself if we just deal with the rotor or motor. I can test the motor, rotor, and coil independently of the clock, so we can deal with that separately and I do work on motors, rotors, and coils without the necessity of sending the entire clock. Complete rotor rebuilding information is located at: http://www.atmosman.com/rotor.html You can see the rotor rebuilding procedure at the following link. Rotor Rebuilding Procedure Return to Index
My Warranty.
Any overhaul work I perform or any part I replace carries a 2-year warranty. This includes the rotor, coil and mechanical overhaul on the movement. When I clean and oil a movement as part of a rotor overhaul that movement is not warranted but I'll have examined it in order to ascertain whether or not it needs an overhaul or if a cleaning is all that's needed. Return to Index
How Old is Your Chiming Electric Clock?
If you open or remove the back door on your Herschede, Revere, or G.E. chiming clock, you will see an embossed number. This number is usually located at the lower right on the movement (mechanism). With this number you can look up the date of its manufacturer.
Return to Index
Rebuilding other Clock Motors, other Electric Clocks and General Information.
I can and do all types of electric clocks and their motors or rotors including movement overhauling. Complete motor and rotor rebuilding information is located at: http://www.atmosman.com/rotor.html

I NEVER do more than is necessary unless the customer insists. If you just want the rotor or motor rebuilt, that's fine but it does not guarantee that it will solve the clock's problems.  Most likely it will but I can't guarantee that fact.  I still warranty the rotor or motor but not the clock itself if we just deal with the rotor or motor. I can test the motor, rotor, and coil independently of the clock, so we can deal with that separately and I do work on motors, rotors, and coils without the necessity of sending the entire clock. The way I proceed, assuming the clock comes here, is first test the coil, then test the rotor.  If any trouble lies in these areas, then I act accordingly and then test the clock for function.   As stated earlier, this procedure solves the clock's problems about 80% of the time. If either one or both don't solve the problem then it's on to the overhaul. If it does not have a rotor, (this would be a clock other than a Telechron, Revere, or G.E.) then its first test the motor and if that's good then on to the overhaul. I realize this may all be confusing but I never do more than is needed and the clock always stays original, as sent to me, or I refuse the work. Parts either purchased or made by another will be an additional charge. My charge for shipping and handling is $75.00 if the whole clock come here. Included at that price is from $200 to $900 of UPS insurance depending on the age of the piece.  All other parts will be extra. Most rebuilt original motors and rotors sell for between $100.00 and $150.00 plus shipping. Original coils are $150.00. All the coils I sell are used but carry a 2-year warranty. For more rotor/motor information please see: http://www.atmosman.com/rotor.html There's never any hidden extras to the prices quoted above. Once testing starts it is performed in two parts. The first test is the function test to ascertain whether or not my overhaul was satisfactory. Then the second test is the timing test which takes about a week and during this test period I use either the U.S. Postal Service to mail you a copy of the invoice or bill via E-mail and I expect payment in the form mentioned below. I shipped when both the payment and the testing period have been satisfied. Normally shipping takes place one week or so after I receive payment. All checks must be made out to Mike Murray because I gave up my business checking. I would like payment by money order, certified check, personal check, business check, or through Pay Pal or Square, which is the only way I take credit cards. I do prefer a check over Pay Pal or Square because Pay Pal and Square take 3%. Please be sure to double box the clock and insure it for at least $200. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one. Be sure to pack your clock well with minimal tape because when I unpack I try to save your packing material and a lot of packing tape prevents me from recycling. Please be sure to ask for 100% biodegradable packing peanuts or purchase them yourself. Please do NOT use shredded paper because it is extremely messy and drives me crazy. I use a 24" x 9" x 9" as the first box and then use a 28" X 12" x 12" box for the second. Eco Box is an on-line business in Texas that allows you to order as little as one box. So if you're having difficult securing the correct size boxes, then you have another resource. UPS sells boxes but you can Goggle to find someplace to buy boxes. In my opinion there is no best when it comes to a carrier. I use UPS for convince not because I believe they are the best. The best insurance is to double box and pack each box well, even if it means an oversize final box causing an increase in shipping price. If you're a busy type, then you can use a UPS store to ship it and have them pack it but I have seen them do lousy packing as well. The goal is to have nothing negative happen shipping both to me and back to you and why I do my own packing and always double box and always have some packing material surrounding the clock and surrounding the 1st box. A little more time and a little more expense will save the large headache of trying to find someone who will work on the clock and have someone remove the movement, bezel, face and chime block before the case is worked on. This will fall on you because the carrier will have me return it to them and then they inspect it before they ship it back to you. My turnaround is 4 to 6 weeks for motor/rotor service, 6 to 8 months if the clock is sent with the motor/rotor, or if the movement is overhauled. If the movement is to be overhauled then add $600.00 extra. Please remove and include the pendulum if the clock has one, most electrics do not have a pendulum so don't knock yourself out trying to find one. Old parts are returned by request only. Return to Index
Rush Jobs
Now I do have a policy that allows for a "Rush" job. If you really want your electric clock moved to the very next project that I'll work on, it will cost you triple. I will contact you within a few days of it landing. I must first disassemble it in order to ascertain what it needs. Once done then everything triples except return shipping. In general your costs will go from $325.00 to $825.00 plus parts and those parts will also triple. I realize that this is outrageous but if I'm going to deal with all those in house customers that will have to wait longer because you need the project done as soon as possible then I must be compensated for that future aggravation. It may bring no additional work but we'll see what we'll see. Including the bench time and testing it should leave here in 3 weeks and 5 weeks on the outside but I'll need a check for that to happen. Please make it out to Mike Murray at P.O. Box # 562, Fossil, OR 97830 but wait until I have disassembled it and contact you via E-mail with an exact amount. I'll not proceed until the check lands or a Pay Pal payment is made which will be 3% higher. The only parts the an electric may need are a coil (now $450.00) of a set of chime rods (now $450.00). An example for a Rush job with you sending the entire clock is: (First the regular price) B-3 rotor rebuilding $150.00 (An "H" rotor is $100.00) Overhauling the movement $600.00 (A time only movement is $400.00) Shipping via UPS ground $75.00 (A time only will be around $30.00) Total $825.00 (A time only clock is $530.00) If the above becomes a Rush job, then (as an example): B-3 rotor rebuilding $450.00 (An "H" rotor is $300.00) Overhauling the movement $1,800.00 (A time only movement is $1,200.00) Shipping via UPS ground $75.00 (A time only will be around $30.00) Total $2,325.00 (A time only clock is $1,530.00) This is the most expensive example and assumes a movement overhaul which most don't need. All Rush jobs must be requested and when I receive a clock I assume it is a regular job and there will be no mention of a Rush job in all my E-mail contact with you. Return to Index
Payments
All checks must be made out to Mike Murray because I gave up my business checking. Please do not send any money or check with the clock. However, if you are sending a Telechron rotor only, prepayment is always welcomed because of the relatively short turn around time. I prefer a check made out to Mike Murray. I would like payment by money order, certified check, personal check, business check, or through Pay Pal or Square, which is the only way I take credit cards. I do prefer a check over Pay Pal or Square because Pay Pal and Square take 3%. The 3% is added to the total bill if you use a credit card. With either Pay Pal or Square, I will send an invoice to your E-mail address. Here you are dealing directly with either service and not me. You do not have to be a member of Pay Pal or Square in order to issue a payment but the 3% will be added to your total bill. All of the added fees are exactly what either service charges me for taking your credit card. If you decide not to go ahead with the repair, then I return the clock via UPS and COD. The charge will be $100.00 labor, plus my standard shipping and the insurance charges ($75.00). This total works out to be $175.00 for a clock returned unrepaired after my estimate. I do not do any work, repair, or refinishing on the case. Return to Index These are simply all the possibilities and I'd need to see the movement in order to make the best determination. Respectfully, Michael P. Murray Memberships Include: National Association of Watch & Clock Collectors An Internet private E-mailing list called Clocksmiths N.A.W.C.C. National 400-day Clock Chapter # 168 The FTP sites can be accessed from Mike's Clock Clinic's Web site. This site contains all of the FTP (file transfer protocol) sites mentioned below plus much, much more. A service from, E-mail address: Mike@atmosman.com Mike Murray Founder of Clocksmiths A specialist in Atmos and 400-day clock repair. Also, I overhaul most plug in electric clocks. In continuous service since 04/01/1982. Mike's Clock Clinic Memberships: Clocksmiths & NAWCC P. O. Box 562 1151 D Street Fossil, OR 97830-0562 Phone: 541-370-2440 My Web site is located at http://www.atmosman.com/ Main FTP site is located at http://www.atmosman.com/earthpdf.html Memberships: Clocksmiths; NAWCC N.A.W.C.C. International 400-day Clock Chapter # 168 Published in Chapter 168's "Torsion Times" Published in AWCI's "Horological Times" Formally AWCI's 400-day (Anniversary) clock Bench Course Instructor!


My Go Fund Me Page

Copyright © 1995-2024 Michael P. Murray & Mike's Clock Clinic

Back to the top of this page

Created in December of 1995 and last updated January 02, 2024.