If you decide not to go ahead with the repair, then I return the clock via UPS. The charge will be $100.00 labor, plus my standard shipping and the insurance charges ($60.00). This total works out to be $160.00 for a clock returned to you and not repaired after my estimate. The labor change is for my time in disassembling and then reassembling. Return to Index
Copyright © 1995-2015 Michael P. Murray & Mike's Clock Clinic
Mike's Atmos Clock Clinic's LeCoultre Atmos Clock Repair & Reutter Atmos Clock Service Charges
Mike's Clock Clinic 1600 Maryland Avenue Myrtle Point, OR 97458-1508 Phone: 541-559-1090 or 877-286-6762 (Toll Free) E-mail address: Mike@atmos-man.com (Preferred method of contact) MCC's Web site is located at http://www.atmosman.com
Here's the basics:My mechanical overhaul for the LeCoultre Atmos is $560.00 plus parts. This includes all labor, my 5-year parts and labor warranty, and return shipping within the U.S. Parts are an unknown until the clock is disassembled. All parts and all refinishing are extra. 50% of the time an Atmos will need parts. Virtually every detail is covered below, so please give this entire page a good read before you E-mail. The average cost of a mechanical overhaul on the LeCoultre Atmos is $750.00. One more thing and that is I have been working on the Atmos clock since 1990 and that was 8 years after I started my clock repair business. This experience is vital in order to due a first rate job on your Atmos and that is why I back my work with a 5-year warranty.
For overhauling jobs outside North America, please see: Service charges for clocks outside North America
Atmos Clock Service Charges
Overhaul Pricing and Comparisons The Value of Your Atmos Parts (If they are needed) J. L. Reutter & Mercury Bellows My 5-year Warranty Shipping, & Turnaround Customer's Close Enough to Bring in the Atmos Testing and the Unknown Payment and Estimates Refilled Bellows Soldered Bellows Dial and Case Refinishing Trade Discounts "Rush" Jobs Generic Operations Manual Why an Atmos Would Run for a Short While Then Stop Who Does the work? What you need to do if you sent the Atmos to me for an overhaul Why am I the ONLY qualified repair person on the West coast in the US? Accuracy of This Web Page
Overhaul Pricing and ComparisonsI make my living overhauling the Atmos from all over North America, and in fact the world, and I'm an active Atmos overhaul Instructor. Because of the complexities of the Atmos clock, an Atmos needs a complete mechanical overhaul whenever serviced. An Atmos keeping good time does not need any periodic maintenance, so don't waste your money on what other's may have said. The current price of a mechanical overhaul for any LeCoultre made Atmos is $500.00, which includes all labor, plus shipping, handling, and insurance, which adds $60.00. This brings the base overhaul total to $560.00 which includes $2,000.00 of return shipping insurance. Added to that base charge is any needed parts. The above price includes a 5-year warranty. Shipping to Canada, Alaska and Hawaii doubles to $120.00. International shipping is $150.00 and complete information is located at: Service charges for clocks outside North America. One part of note because of its expense is the bellows also called the motor. It is the large round "bowl shaped" object on the back of the clock. The current cost to refill your original bellows (if needed) is $200.00. On average 80% of bellows can be refilled and that assures that your Atmos stays 100% original. If the bellows cannot be refilled then the choices are; use another refilled bellows that is close to the date of your original bellows (usually within a year) for the an extra $50.00 for a total cost of $250.00 or replace with a new bellows which costs $600.00. My overhaul service takes about 4 to 5 months and includes a 5-year warranty on all labor and any part you paid for and installed by myself. Add about a month if the bellows needs to be refilled or if your case or dial is to be refinished. The price exceptions are the 50th and 150th anniversary special editions or any other special edition Atmos' are $750.00 for the base labor overhaul. The Reutter Atmos is the only other exception, the base labor overhaul is $750.00. I have over 20 years of experience on the LeCoultre and Reutter Atmos and I have the longest warranty anywhere at 5 years. Return to Index Parts (If they are needed)I use genuine LeCoultre parts and proven after-market parts where the cost saving are justified. Also, many overhauls require a new suspension spring, which currently cost $150.00 installed. It has been my experience that if the serial # of the Atmos is under 150,000 then, sometimes, the suspension spring WILL need replacing, if it is still the original part. Because of the high cost of the new bellows, currently $600.00, I do not replace it unless it has lost 9 mm or gas or more. That would make my depth measurements 32mm or greater. In most cases, I can have your original bellows refilled at a cost to you of $200.00 and that represents a $400.00 savings over new replacement bellows. Refilling the bellows is my personal preference because it keeps the clock 100% original and your original bellows contains the date of manufacture, which is used to date your Atmos. If the clock stops within the 5 year warranty period and we find that it is the bellows, then I do NOT charge for my labor to install a refilled or new bellows but you would be responsible for the cost of the bellows and the return shipping charge of $60.00. I like to take the wait and see approach. I have seen bellows ""flat" after only ten years and I've seen "perfect" bellows that were 65 years old. If you have a caliber 540 or higher, which translates into a serial # of 600,000 or higher, then there is about a 90% possibility that your Atmos will NOT need any parts including bellows refilling.
If you need a specific part then please see my Atmos parts page.
Return to Index
J. L. Reutter & Mercury BellowsThe very first commercial production run of the Atmos (now called the Atmos 1) was made by Compagnie generale de radio (CGR). Together with Jean-Leon Reutter, production started in June 1929. Two French patents were granted for the Atmos 0 (624.595) and for the Atmos I (664.689) but that company never produced the Atmos 0. They are very nicely made and typically they have a plate saying "Reutter Brevet" or "Brevets J. L. Reutter S. G. D. G." (Brevet = Patent). Production stopped on July 27, 1935 when the company transferred all inventory and work in progress to LeCoultre. I will overhaul these clocks for $750.00, which is a base mechanical overhaul including all labor. Add to that shipping plus any needed parts. Reutter's will carry my 5-year warranty. Please be aware that original parts are nonexistent but internally the LeCoultre parts will work as original parts. This means that I have no access to any external or case parts but can provide any needed internal and movement parts. These clocks were wound with two mercury filled glass vials. I have no way to replace the glass vials or the mercury, which make up the Reutter's bellows. But manual winding is a snap and to access just open the back door and then push the protruding small knob on the bellows up and then allow it to come down on its own. Once the bellows no longer comes down on its own, the clock is fully wound and should last for about a year. Please see Atmos History for more information about the history of the Atmos clock. Return to Index My 5-year WarrantyThe reason I give a 5-year warranty is because I feel that no one can touch my service or expertise in the repair of the Atmos clock. All Atmos clocks will run anywhere from 14 months to 20 months on a full wind of the mainspring, which all "repair persons" do for any level of service. Typically the older an Atmos is the longer it will run on a full wind of the mainspring. Realize that the bellows job is to wind the mainspring, so if there are any bellows or winding troubles, they will not surface for over a year and that may be after "their" warranty expires. If an Atmos comes back within the 5-year warranty for any reason and I find that I take it from its packing box and then to the test bench and it runs continuously, there is a $100.00 charge plus return shipping of $60.00. Most times if an Atmos I have worked on stops, it will run provided that the customer follows my stating procedure that is contained in my operations manual. Proper Starting section of my operations manual. The same $160.00 would apply if anyone caused the breakage of a part. Added to that would be the cost of the part. I would still eat the labor because there would be no need to "re-overhaul" the clock assuming that I worked on that particular Atmos and it was still within the warranty period. Under my 5-year warranty, you would pay the shipping and insurance to the Clinic and I would pay for the shipping and insurance back. If the returned Atmos is still under my 5-year warranty and stops within a few weeks from packing box to test bench then there is no charge what-so-ever and will be returned running properly in about 6 to 8 weeks because of the need to retest your Atmos for at least 3 weeks. Return to Index Shipping and TurnaroundI advise shipping the Atmos with the original carton if available. Please make sure that the clock does not rattle in its first shipping box. Take up any space with packing peanuts or bubble wrap in order to eliminate any looseness. In any case, please be sure to double box the clock and insure it for at least $2,000. For those outside the U.S. you must be careful because if you don't state that you are sending a USED Atmos clock for repair, customs will assume it's a sale and charge me, which means ultimately you, a duty or customs fee based on the value you place on the clock for shipping. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one. When I ship the Atmos back, I use a 12" x 12" x 12" box for the clock and then the 16" x 16" x 16" for the second and advise you to do the same. For return shipping I use UPS for all shipping. If you want to use another carrier then you will have to arrange everything for shipping, meaning I hand the box to the driver, get a receipt and nothing else. I understand some trepidation about shipping an Atmos and I can assure you that if the clock is packed well, and the pendulum (balance) is locked, then there should not be a problem. With the balanced locked, any Atmos can withstand a great deal of shaking and movement just short of dropping it. I have shipped overhauled Atmos' all over the world and never have had to deal with shipping insurance because of any damage done during transit. I must have shipped over 3,000 Atmos' so just use common sense and pack each box well. If you cannot lock the balance (pendulum) then place something soft that will take up space, like a clean hand towel. Since the Atmos is coming here for a mechanical overhaul, then you don´t have to be too concerned about the lock because even unlocked, there is noting that I can't fix. The lock is important if the clock is working properly and you want to move it across the room or across the country. My turnaround is usually 4 to 5 months. Please be sure to LOCK the pendulum before doing ANYTHING! Old parts are returned by request only. Upon the receipt of the clock, I inspect it to make sure that it survived its trip to the Clinic and E-mail you that the clock has arrived. It usually takes about 2 to 4 weeks to perform the complete disassembly. Once I disassemble, I E-mail you to advice on what, if any, parts are needed and the amount quoted, at that time, becomes a firm price. After that initial contact, the parts are ordered and the overhaul work usually begins within 8 to 11 weeks, longer if the bellows needs refilling or if the case or dial need refinishing. The reason for the longer turn times is that I must send these out to another professional and I'm subject to their work volume. My volume of Atmos overhauls has been steadily increasing and turn times are estimates and may be longer than indicated above. With anywhere from 20 to 40 Atmos clocks in house waiting for their overhaul, I do offer a wait list service. Meaning that I place you on my wait list and it is as if the Atmos came in that day and you've just established your place on my "to do" list. Once the calendar comes within about 3 weeks of your Atmos being worked on, I E-mail and ask you to ship your Atmos at that time. This usually cuts the turn around time in half. Please only ask for wait list service if you are sure you will send the Atmos in for repair and not just to have a place in line while you continue to shop around for another who services the Atmos. I say this because it does take time to record, follow a protocol, and make contact when the waiting period is over. It's extremely frustrating to make contact and then to be ignored or to be told you have gone with another. Please do your research before you ask to be wait listed. Thank you. To have your Atmos overhaul wait listed please E-mail. Return to Index Customer's Close Enough to Bring in the AtmosAll appointments must be scheduled at least a week in advance because of the havoc it plays on my schedule. Please do NOT expect an appointment on Sunday's or Monday's. The true benefit of bringing your Atmos in yourself is that I disassemble your Atmos while you watch. I announce the expected measurements before I take them and we discuss their meaning. The entire disassembly takes about 45 minutes, so schedule enough time if you can. Also you leave with a photocopy of the invoice and that copy becomes your "repair ticket" and the price on that ticket becomes a quote and a firm price with no chance that the amount will increase. You MUST realize that once I start the disassembly, I'm looking for any and all reasons why the cost of the overhaul will increase. I'm not saying the costs will increase but please realize that I'm NOT looking for anything that would be considered a "quick fix". The rare quick fix would have already been addressed in the first few minutes of my examination. One other minor benefit is that you save the $60.00 in shipping costs. Naturally this assumes that you pick up your Atmos when the overhaul is completed. Return to Index Testing and the UnknownOnce testing starts it is performed in two parts. The first test is the function test to ascertain whether or not your Atmos will run properly. During this electronic test the clock is "timed" without the dial or hands being attached. This most always takes about 24 hours. Then the second test is the Atmos fully assembled and is the final test which takes any where from a few days to as many as 6 weeks. I ship when both the final payment and the testing period have been satisfied. Normally shipping takes place on the Monday that follows the completion of the testing period. Here's how long it takes each wheel in the Atmos to turn. 1 turn of the mainspring barrel occurs in 103.57 days 1 turn of the 2nd wheel occurs in 20.714 days 1 turn of the 3rd wheel occurs in 3.4524 days 1 turn of the 4th wheel occurs in 8.2854 hours 1 turn of the 5th wheel occurs in 1.0000 hour 1 turn of the 6th wheel occurs in 0.2500 hour Now a test for 104 days would be excessive but 3 or even 6 weeks is in the realm of possibilities. The best of all worlds would be for me to test for 6 weeks, which allows most wheels to turn at least 2 revolutions. I realize that some people do not have the patience for that and why I'm willing to send them off in a little as a week´s testing but prefer 3 weeks. What sometimes does happen is that the Atmos, after the overhaul, is now too efficient. Meaning that the balance will rotate too much. The excessive rotation causes the roller on the balance to pass though the fork and then have so much more rotational force that it then hits the fork on its side, some 340° away. This hitting the fork after it has passed through causes the Atmos to run too fast and in fact you will not be able to regulate it. I bring this up because it takes at least a week and many times 2 weeks for the balance to arrive at full rotational strength. NOTE: Just for your information, a balance rotation of under 360° in total, from stop to stop, will have a similar affect. Here the Atmos can run either fast or slow, there is just no telling. The reason for this is that the balance is now underpowered but can keep running for months and months. So for those that have the patience to wait for a three or six week test, I'll be more than happy to do so BUT I would need to be paid in the same time frame as if I would be shipping it with only a week of testing. But even with the extra testing, you will still have to adjust the timing of your Atmos because each environment will have a different average temperature and the hours it stays at any set temperatures would also be different. The Atmos is affected by the temperature of the environment it is located in. The "fun" will be that once you have it adjusted, the outside temperature will be changing enough so that the inside temperature will change as far as how long it stays at one temperature or another and then you'll have to adjust the Atmos again. If an Atmos is within 30 seconds per month then it is an accurate Atmos. So I can test it until the cows come home and you will still have to address the fact that the Atmos will run at a different rate at your location. When I ship back the clock, the package will contain your original invoice and an instruction manual that I authored. Return to Index Payment and EstimatesI would like payment by money order, certified check, personal check, or through Pay Pal, which is the only way I take credit cards. I do prefer a check over Pay Pal because Pay Pal takes 3%. If you want to use a credit card, then please use the link below, which will direct you to Pay Pal. If you like, I can send a Pay Pal invoice. The Pay Pal invoice will be 3% higher in order to cover their "take". If you use the link below in order to pay then you must add 3% to the total because I'm tired of losing 3% to credit card companies. I discourage prepayments, except for part charges that exceed $500.00. However, I usually collect 1/2 of the invoice total once the disassembly is completed if the parts total exceeds $500.00. You do NOT have to be a member of Pay Pal in order to issue a payment. Here's something right off Pay Pal's Web site: Get paid by anyone with a credit card — they don't even need a Pay Pal account.
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Return to Index Copyright © 1995-2015 Michael P. Murray & Mike's Clock Clinic
Created in December of 1995 and last updated January 01, 2015.
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